key characteristics of each generation that currently exist in the workplace


1. Based on your reading, identify the four generations that currently exist in the workplace. List key characteristics of each generation.

2. Based on Table 8.2 Active and Passive Resistance in your reading from “Palmer – Chapter 8: Resistance to Change,” identify two active and two passive symptoms that you have personally demonstrated while resisting change. Provide a brief explanation of how you displayed each identified symptom.

3. This is a Collaborative Learning Community (CLC) assignment.

The purpose of this assignment is to apply the four elements of a crisis communication plan and other resources to any one of a number of serious circumstances when presenting a plan to an organization’s internal crisis management team.


Refer to the “10 Crisis Communication Plan Examples (and How to Write Your Own)” and watch the videos, “Judy Smith on Responding to a Crisis” and “Watch Judy Smith Speak at Fortune’s MPW Summit – Fortune Most Powerful Women,” located in the Topic 7 Resources, to provide guidance when addressing your selected situation.

Read through the options and choose  one  of the scenarios below for this assignment. The scenario statements provide a glimpse into the circumstance, but you will need to customize it for your crisis.

· Scenario 1: Employee or Hiring Discrimination: We take diversity and inclusion seriously at [company]. We are an equal opportunity employer and [consider all applicants/respect all employees] without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Our goal is to ensure that we are providing a safe and inclusive workplace for all employees. As such, we are actively and seriously reviewing [this claim/these claims] to determine the appropriate next steps.

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